Customer Testimonials
RF Central embraces customer service as an integral part of our business. Every day we strive to give our best to our customers through reliable equipment and quality service. Here is what they
have to say about our efforts:
RF Extreme&trade Diversity Recieve System
I'm in love with the combination of the RFX-PHT and the RFX-RMR-X6. You can't imagine how easy the show has become.
We have installed three additional RMR-X6's, sharing six down converters at the new DTV tower, and the RFX-PHT's in six ordinary ENG vans.
My microwave capable ENG fleet has doubled overnight, increasing from four traditional digital ENG vans, two SNG's and one helicopter to 13 digital
MW capable vans. I used to have just three digital central receivers in three different sites, and now I don't even need an operator because of the
diversity system and the six antennas around the top of the tower. I now have seven receivers installed. It's an awesome combination, I can make almost
every link from everywhere in the city.
Raymundo Barros, Director of Engineering, TV Globo, Sao Paulo, Brazil
Installation Team and Services
I want to take this time to commend the two technicians that you sent to us to do the Nextel install, Rob Berry and Jeremiah Johnson. These gentlemen worked tirelessly on the task at hand.
Rob and Jeremiah went far beyond what I expected them to do as far as their dedication to completing task. Even when we hit a few snags these gentlemen kept their heads and stayed the course.
Workers like Rob and Jeremiah are what make a company great. Thank you for all of your help in a situation that could have proven very difficult.
Sincerely,
Anthony Fioranelli, CEO & News Director, Multimedia Network News
Camera Mount Transmitter
I wanted you to know my team and I were very impressed with the Camera Mount Transmitter we used this weekend, it worked flawlessly. In fact, I am now at our corporate meetings and i was telling
everyone how well this equipment performed. We are not only interested in talking to you guys about our Nextel migration but I think we are interested in purchasing one of these units
with the communication gear.
Thanks Again,
Jim Lawrence, Director of Operations & Engineering, WGEM, NBC 10
Camera Mount Transmitter
We just wanted to thank you for the use of your digital microwave equipment during our November 18th broadcast of
"Inside College Football - Iron Bowl Edition." The use of the camera mounted transmitter equipment had a huge impact on our
broadcast. We were able to conduct walk around interviews throughout the crowd and get shots that no other station in our market could do.
The stability of the return signal was truly amazing. The use of your equipment improved our broadcast ten fold over previous years.
Again, thank you so much and we look forward to working with you in the future.
Sincerely,
Bill Ballard, President/GM, WIAT-TV, CBS 42
Fred Vinson, Chief Engineer, WIAT-TV, CBS 42
Professional Broadcasting Atmosphere & Experience
Gentleman,
Just a note to say thanks for inviting me to the seminar. You guys are great,
and you make up a winning team that will be very successful in everything you do.
I only wish that all of the companies that I deal with on a daily basis could have the
professional broadcasting atmosphere & experience that you have put together and is
so rare in the industry today. I'm looking forward to working the next phases of this
project with you, and I firmly believe that it will also go as smoothly as the first phases have.
Sincerely,
Dennis A. Spagnolo, Special Projects Engineer, Nexstar Broadcasting Group
Customer Service
The company’s assortment of products and their “fast attack” customer service are a most beneficial
addition to any TV broadcaster and ENG operation.
David Feher, Corporate Director of Engineering, Sunbelt Communications
ENG Truck
October 8, 2006
Jeff,
I am just sitting here and relaxing after my trip to RF Central yesterday and familiarizing myself with the new truck today.
One thought stands out boldly in my mind. That thought is that RF Central is made up of an amazing group of people who
work together as a great team. Recently, I have had the chance to work with just about every department within RF Central.
And everyone from the administrative, sales, engineering, and service, to truck bay employees are extremely knowledgeable
in their fields and perform in professional manner with an obvious goal of doing for the customer the best job possible.
Having just completed a deal involving hundreds of thousands of dollars of RF Central equipment purchases and service,
I can honestly say that I know I made the right choice in going with RF Central.
I have saved the best for last. And the best is JEFF WINEMILLER. Jeff, your assembling of the team at RF Central is
perfection at its best. But your performance goes beyond perfection. You have an ability make the customer feel
like he is the only project you are dealing with. You have been on the phone dealing with me, answering a second
phone, and barking off directions to your staff, and yet you still make me feel like my project had 110% of your
attention. Combining this with your knowledge in the broadcast field makes RF Central "THE" company to deal with.
Thank You to all at RF Central,
Dean McDermott, State News Service
Wireless ENG Equipment
Thank you very much for all your hard work on the Salvation Army event at the Giant Center last week.
I appreciate your flexibility as the client changed the rehearsal and call times as we went along. I
deal with a lot of vendors throughout the year and not all of them are flexible. It makes for a much
better experience when everyone is flexible and works together.
Thanks again and I hope we can work together again in the future. I will certainly try to incorporate
more wireless technologies in our events.
Jason Menicheschi, Director of Live Events, JPL Productions
Loaner Equipment
Thank you very much for loaning us the digital link. Communications/Journalism Day here was very successful. Having the ability for students to execute live shots was an awesome experience for them. This exercise enhanced their knowledge about what it takes to produce a live newscast.
I appreciate your sending Jeff Daubert here to test and Casey Shearer's efforts to help us set up the equipment. Without your generosity and their help, our program could not have been possible.
Thank you again for all that you and your company have done for this university over the years.
Michael Gardner, Director of Broadcasting, Shippensburg University
Equipment Rental
In the past, we have rented 2 GHz microwave equipment from you for various different projects and uses. Your products and your services have been very helpful to our station. We have benefited from your comprehensive approach to our projects, providing both equipment and technical support, and being a one-stop-shop for all our microwave needs.
Rob Hershey, Director of Engineering, WHP / WLYH Television
COFDM Technology Upgrade
Over the past decade, it is your creativity and vision that have been instrumental in aiding our news division to become a major competitive force within the Harrisburg-York-Lancaster-Lebanon Television Market. I want to thank you for your continued availability day or night to help us gain a competitive microwave edge on our competition.
As you know, the competition in this market is relentless. Technology marches forward. ABC27 is always in the market to find new, creative ways to allow us to acquire, transmit and ultimately deliver local news to our viewers. Before our association with your companies, ABC27 was outgunned and unable to provide the reach so desperately needed to cover a market as vast as Central Pennsylvania. Working with your team, we have witnessed a professional renaissance in our development as a local news outlet. It is your unique ability to take a highly efficient budget and translate our microwave system into a truly huge footprint. We are able to do this for far less dollars and with far more punch than we would have using the traditional approaches.
Now the microwave environment is changing again. Soon we will trade our tried and true analog technology for digital COFDM technology. It gives us great comfort in the news division to know that you are not only in touch with the future, but that you are on the cutting edge as you develop RF Central microwave solutions that will move us ahead in the marketplace. We look forward to continuing our relationship which now includes the most sophisticated real-time trafficam system in Pennsylvania, multiple permanent microwave receive sights across the region and state and dozens of associated inter-city microwave links and mobile COFDM technology.
Please let me know how we can communicate our needs as a customer as you proceed through this critical process. We continue this relationship as a lessee because it just makes sense. This equipment is critical to our long-term plan. We have found that the maintenance support that you provide allows a station like ours to in effect have another whole department that is concerned with microwave and digital infrastructure. It is a pleasure to have RF Central and your associated companies as an integral part of the Harrisburg Television WHTM-TV family.
In today's television landscape, competition is fierce. It is my job to find and secure technology that can really make an hour by hour difference to our viewers. I look forward to the next year of transition, and more importantly the next decade together as we make broadcast history together.
Keith Blaisdell, News Director, WHTM TV
Wireless ENG Equipment
Thank you again for your help during our coverage of the Clinton Presidential Library opening. RF Central's wireless microwave systems gave our news team a unique competitive edge - allowing us to show viewers the first live images from inside the new building. The ability provided by your system also allowed us to maneuver through large crowds while broadcasting live, once again providing our market a unique viewing experience.
Please keep me advised regarding the upcoming 2 GHz BAS relocation - I look forward to working with you again!
Michael Fabac, News Director, KLRT
Equipment Rental
We have been dealing with you as a supplier of RF rental equipment for over 15 years. We are subsequently a direct provider of RF equipment to the television broadcast industry and primarily for live broadcasts.
As we provide equipment for live broadcasts we depend on reliable, high quality equipment to be successful and we always receive that level of product from you. We also receive excellent service and timely delivery from your company and appreciate that very much. You make us look great.
Business relations with you and your team are at a professional level. Your ability to keep your inventory current, large enough and up to date with what the broadcasters require and wish for, allows us to stay competitive and to be able to deliver the results they expect. With changes in technology occurring on a continuing basis you never let us down.
Your company provides such a solid base and supply that allows us to acquire large contract such as Olympics, Ironman - Hawaii, Formula 1 and many other major world events.
We enjoy our relationship with RF Central and look forward to many more years with you as our supplier of choice.
Robert Wilson, President, RF Wireless Systems, Inc.
Central Receive Site Equipment and Installation
I have worked with Jeff Winemiller over the past 10+ years on various microwave projects including a new central receive site at our Allentown Tower after we were hit by lightning. Jeff had us parts and up and running the next day. Jeff and his staff have always gone out of their way to make sure that we were up and running on time and under budget.
SECTV has used Jeff and his companies for Microwave rental for all of our larger special events including Music Fest, Nazareth Racing events, the Allentown fair, Mayfair, Miss PA pageant, and many others. Last year's Music Fest 2004, we had a problem with one of our portable digital microwave units on the weekend. We called in and within hours we were up and running with a replacement.
So in closing, we plan to use Jeff and his company for the upcoming 2 GHz BAS relocation process. We will rely on Jeff's experience with microwave to make sure that our 2 GHz relocation happens without missing one live news story or sporting event.
Jeff Kelly, Chief Engineer, Service Electric Cable TV and Communications
Equipment Rental, Sales, and Service
Just a note to thank you for your continued great service on 2 GHz rentals and sales. I am impressed with the service and the pricing, and appreciate the quick response you always have to our sometimes-strange microwave needs.
I appreciate your help with the Red Wings baseball game package, and look forward to continuing that relationship as we look for new ways to use the spectrum for local events.
I am certainly going to have more rental and purchasing needs for this kind of microwave moving forward, and you know RF Central will be my first call.
Bill Christian, President / CEO, WBGT TV Rochester
2 GHz Relocation Service
I would like to request that you and your company, RF Central, supply me with all necessary equipment and labor needed for my company, Stringer News Service, to successfully make the transition during the BAS relocation. Since the inception of Stringer News, you have provided me with all of my microwave and ENG truck gear and backed it up with the type of support that my company has continually appreciated. I would request that RF Central make available a rental truck that I can use during the relocation process so as not to have an interruption in service to my customers in the New York market. I have been extremely happy with the product you have supplied me with in the past and will stay with your products during this time of change.
Anthony J Ryan, Owner, Stringer News Service, Selden, NY
COFDM Equipment Purchase
As you know all of WVIA-TV's ENG microwave equipment was purchased directly through you or your companies in the past. With the impending 2 GHz BAS relocation process looming in the future, be assured that WVIA will consider RF Central's COFDM product line as a viable solution.
Joseph A. Glynn, Vice President of Engineering, WVIA
Microwave Equipment Rental
In the past, we have rented 2 GHz microwave equipment from you for various different projects and uses. Your products and your services have been very helpful to our stations. We have benefited from your comprehensive approach to our projects, providing both equipment and technical support, and being a one-stop-shop for all our microwave needs. Your company has more than once come through in a pinch for Nexstar and its 46 stations.
As we move forward with BAS relocation, we will certainly consider RF Central as a key provider for new microwave equipment and services.
Rick Stolpe, Vice President of Engineering, Nexstar Broadcasting Group
Digital Microwave System Performance
Thank you for your demonstration of the new digital microwave system. The performance was most impressive. We heard from our sister company NCP that the unit performed amazingly well for the Big 33 game in Hershey.
In light of our past record of good equipment and services from RF Central, we are strongly considering this technology as we plan for the future.
Barry Fisher, General Manager, WFMZ, Allentown, PA
RFX-PHT Wireless ENG Equipment Performance
RF Central rips a hole in conventional microwave thinking. Live pictures from a moving truck takes live shots to a whole new level. This is a significant breakthrough which delivers fantastic value for any news operation. You can have your cake and eat it too. Live shots are now possible where you have never made pictures before.
RF Central technology allows us to get video to air faster and from places that analog microwave just cannot deliver. RF Central technology is like a microwave SWAT team. Roll into the scene, flip the switch and you can be live within seconds.
Keith Blaisdell, News Director, WHTM
RF Central LLC - 99 Garden Parkway - Carlisle, PA 17013 - Phone (717) 249-4900
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